Shipping policy


SIEYS aims to provide a smooth and convenient shipping experience for customers in the United States. Please review the following shipping information before placing your order.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Processing may take longer during holidays, promotional periods, or other periods of high order volume.

2. Shipping and Delivery Time

Our estimated delivery timeframe is as follows:

  • Processing time: 1–3 business days

  • Transit time: 6–9 business days

  • Estimated total delivery time: 7–12 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our control.

3. Shipping Destinations

Available shipping destinations and options will be displayed during checkout. Please make sure your shipping address is complete and accurate before placing your order.

4. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

5. Order Tracking

If tracking information is available, it will be provided after your order ships. Please allow time for tracking information to become available in the carrier's system.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If you notice an error, contact us as soon as possible at info@sieys.com. We cannot guarantee address changes after order processing has begun or the package has shipped.

7. Delayed, Lost, or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

Shipping delays may occur due to carrier disruptions, severe weather, holidays, or other circumstances beyond our control.

8. Contact Us

If you have questions about shipping or your order, please contact us:

SIEYS

Email: info@sieys.com
Phone: +1 386-376-1998

Address:
11996 Cherry Creek Rd
Jacksonville, FL 32218
United States